FAQs
FAQs – Frequently Asked Questions
When will my order arrive?
Processing Time: Orders are processed within about 2-3business days.
Shipping time: After processing and leaving the warehouse, wherever you are, items usually take between 7-10 days to arrive. Take note that during the holidays, the delivery time may be longer due to third-party circumstances.
So, all orders will be delivered to your doorstep within 10 business days after you place them.
Customized designs with size 42 EU / X LARGE and above) are only made by order. Delivery time for those will be in 15-17 business days.
In case you did not receive your order , please email us at info@ninadior100.com
How can I track my order?
When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you.
How can I Pay for my order?
We’re pleased to offer a wide range of payment methods for your convenience! Whether you prefer credit or debit cards, Apple Pay, or Google Pay or Bank transfer, we’ve got you covered. Shop with confidence and choose the payment option that best suits you!
What if the item I received is damaged or faulty?
We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience. However, if you have a concern with a faulty or damaged item, please email us at info@ninadior100.com, so we can urgently review the matter and find the best solution for you.
What is your returns policy?
14 Days Returns (We only accept returns; we don't provide exchange service)
You have 14 days from the date of receiving your order to get your order back to us!
Does ninadior100.com deliver worldwide?
Yes we deliver Worldwide .
How much does delivery cost?
Currently We deliver your items for free !
Is it safe to purchase online from ninadior100.com Store?
Absolutely! ninadior100.com uses variety of technological security methods to ensure a safe payment for our customers. In addition, our privacy policy indicates that we do not store any credit card details nor do we share your personal information with any third party.
How can I contact you?
To reach our team you can use the 24/7 Live Chat on the website, Whatsapp or email us at info@ninadior100.com